LEGIONS Store Refund Policy

Date of entry into force: 18.03.2024

1. General Terms and Conditions

LEGIONS Store is committed to providing high-quality digital products and services. We understand that sometimes there may be situations when a customer wishes to get a refund for the services or products purchased. This policy describes the terms and procedure for refunds.

2. Refund Conditions

Since we offer digital products and services (subscriptions, accounts, digital services), refunds are possible under the following conditions:

- Technical issues: If the product you purchased doesn't work, doesn't match the description, or you haven't been granted access and we haven't been able to resolve the issue within 72 hours of your contact.

- Erroneous write-off: if funds were debited by mistake or twice for the same product.

3. Cases when refunds are not possible

Refunds are not made in the following cases:

- If you have changed your mind after successfully activating a product or subscription.

- If you have violated the terms of use of a product or service.

- If more than 14 days have passed since the purchase (except in cases of technical problems that have not been resolved in time on our part).

4. How to request a refund

In order to request a refund, please contact us at [your email] and provide the following information:

- Your name and the email that was used for the purchase.

- Date of purchase and name of the product.

- The reason for requesting a refund.

- Any confirmation of technical problems (screenshots, videos, etc.).

5. Refund terms

After receiving your request, we will review it within 3 business days. If the request is approved, the funds will be refunded to your account within 7-14 business days using the same payment method.

6. Changes to this policy

LEGIONS Store reserves the right to change this policy. All changes will be published on this page.

7. Contact Information

For all questions regarding refunds, please contact:

- Email: [email protected]