Frequently Asked Questions (FAQs) | LEGIONS Store
Frequently Asked Questions (FAQs)
1. About products and subscriptions
What types of products does the LEGIONS store offer?
EGIONS Store offers digital AI tools, including video editing software, SEO optimization services, social media management tools, and more.
How can I buy items from the LEGIONS store?
You can purchase products directly on our website by selecting the desired product and going through the checkout procedure.
Are your digital tools compatible with Mac and Windows?
Most of our digital tools are compatible with both Mac and Windows. Please refer to the product-specific description to clarify the system requirements.
Do I need to install software or do your tools run in the cloud?
Many of our tools are cloud-based services and do not require installation. However, some products may require download and installation on a computer. Information about this is indicated on the page of each product.
How do I access the purchased tools after payment?
After payment, you will receive access instructions to the email address provided during purchase. This is usually a download link or login to the service.
Can I change (increase or decrease) my tariff plan at any time?
Yes, for most subscriptions, you can change the tariff plan at any time through your personal account or by contacting support.
What happens if I miss a subscription payment?
In case of missed payment, access to the tool may be temporarily suspended until payment is received. Details vary by product.
Is there a limit to the number of devices you can use the subscription on?
Restrictions depend on the selected product. For most tools, there is a limit on the number of simultaneous devices. Please refer to the product description.
Is there a subscription option for any tools?
Yes, many of our tools are reachable with a subscription, such as Taja Pro Unlimited and Socialjuice.
What is the price range of your products?
Our products include subscriptions starting at $4.99 per month to suit different budgets.
Do you offer free trials or the option to pay as much as you see fit?
Yes, we have several products available on a pay-as-you-go basis, which allows you to choose your own price. Also, trials of 1 to 3 months are available for some products.
Are tool updates included in the subscription price?
Yes, all product updates are included in the subscription price for the subscription period.
Are there any discounts on long-term subscriptions?
From time to time, we offer discounts on long-term subscriptions. We inform you about all current promotions via e-mail, as well as update the information on our website. Please stay tuned so you don't miss out on great deals!
2. Usage and Support
Is there a user manual or training materials for each product?
Yes, instructions or training materials are provided for most products. They are available on the product page or upon request to the support team.
Where can you find guides or tips on how to use your AI tools?
Guides and tips are available on the product pages, and you can also contact our support team for more information.
What should I do if there is a technical problem with the tool?
If there is a problem, please contact our support team via website, email or WhatsApp. We will try to help you as soon as possible.
How long before I can expect a response from the support team?
We try to respond to inquiries within 24 hours on business days.
Can I get support if I have any problems with the product?
Yes, we provide support to customers for any questions that may arise while using our products. You can contact us through the support page.
Is there a real person who can help?
Yes, there is a button for chatting on WhatsApp below.
3. Payment and security
What payment methods do you accept?
We accept a variety of payment methods, including credit cards and PayPal. Please see our website for more information. If you need a specific payment method that is not listed, contact the support team — we are always ready to help you find the option that is convenient for you.
Is my payment data secure on your site?
Yes, we use modern encryption methods and comply with international security standards to protect your payment data.
Can I pay in a currency other than USD?
Payment is made in US dollars. Some payment systems may automatically convert currency at checkout.
Are there any hidden fees or taxes at checkout?
All prices are listed on the website. Fees from your bank or payment system are possible.
4. Licensing and Legal Issues
Is there a license agreement for the purchased software?
Yes, there is a license agreement for each software product, which you can read at the time of purchase. Also, the full text of the license agreement is available on the official website of the product.
Can tools be used for commercial projects?
Yes, most of our tools can be used for commercial purposes. Please specify the terms of use in the product description.
What happens to my data if I cancel my subscription?
Once you cancel your subscription, your access to the tool will be restricted and your data may be deleted after a certain time according to the privacy policy.
How can I delete my account and all data associated with it?
To delete your account and all data, please contact our support team.
5. Affiliate Program
Do you have an affiliate or referral program?
Yes, we have an affiliate program. The commission is 35% for life from each referred client. You can find out the details by contacting us through the website.
How to become a partner or affiliate of the LEGIONS Store?
To become a partner, fill out the form on our website or contact us by email. The commission is 35% for life from each referred client. More details are at the link at the bottom of the page.
6. Questions about specific products
What is included in the Pay What You Want offer?
Within this option, you determine the amount of payment for certain products yourself. After payment, you will get full access to the selected product.
How do I activate CapCut PRO on my account?
After purchase, you will receive detailed instructions on how to activate CapCut PRO to your account by email.
How long does it take to get access after purchasing a subscription or digital tool?
Usually, access is provided within a few minutes after payment. In rare cases, it can take up to 24 hours.
Is Dropbox 18GB a one-time purchase or a subscription?
Dropbox 18GB is provided as a one-time purchase for a certain period. Details are listed in the product description.
What is the difference between Starter, PRO tariffs?
Plans vary in functionality, the number of features available, and the level of support. See the product page for more details.
7. General questions
Is LEGIONS Store an official reseller of said products?
We cooperate with official suppliers and are the official reseller for a number of products. Status information is listed in the description of each product.
Are there regional restrictions for your digital products?
Most products are available worldwide, but restrictions may apply for some. Details are listed in the product description.
How do I leave a review or comment about a product?
Can I suggest a new product or feature for the LEGIONS Store?
Yes, we are always happy to offer! Please write to us through the feedback form on the website or by email.
Support
Write via Gmail or use the WhatsApp button below.
